Kayako Word of caution
One thing I have learned through the years is to steer clear of bad companies. That’s companies which treat you unfair or badly or is just simple bad at their business. Kayako Warning.
Sometimes this is not possible just as with bank or post because there is no better choice. However, if it truly is – run. Never use them again.
One company I actually have left and newer will make use of again i Kayako. Kayako supply Kayako help-desk.
Problem is that I had purchase life-time free upgrade.
Let me shorten the background of hours of mails and contacts to this: it actually was all lie. Kayako found an approach out of keeping their promise. I see it as a Kayako fraud, nothing less.
I didn’t get the free upgrade.
This surely reveal that a company begining with ethics as well as a great service get destroyed by making money. Buyers are not worth anything anymore.
Greed replace ethics.
In order to help everybody else not end up in problem with Kayako I give this free advice derived from Forty years as being a international business man:
Do never make any sort of business with Kayako. Save your selves the problem of purchase expensive, invest a lot of staff time and company money at the risk of need to leave Kayako anyway when you get so terribly treatment that you just must.